When Gladys pressed the “9” button on the elevator panel, she heard a noise that could most generously be described as sounding like a train slamming into a wall. For most New Yorkers, this is a subconscious everyday fear, as each day involves multiple elevator rides.

Although there’s nothing as annoying as being stuck in traffic or a delayed subway, an elevator “out of service” sign for a 15-flight stair climb is not far behind.

Has your building installed a door lock monitor system? They are required by January 1, 2020.

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