Making Informed Decisions

Image showing a Manhattan co-op board checking references for engaging an energy consultant to electrify their building

The Art of Reference Checks for Co-op and Condo Boards

When it comes to the meticulous task of selecting service providers for your co-op or condo building, reference checks emerge as a crucial step in the decision-making process. As a conscientious board member, your commitment to running buildings like thriving businesses sets the stage for excellence. Here, we delve into the intricacies of reference checks, steering you through a labyrinth of questions to help you make informed choices that enhance your building's efficiency, safety, and sustainability.

Navigating the Reference Check Landscape: In a metropolis as dynamic as Manhattan, the challenge lies not only in identifying the right service provider but also in understanding their past performance. While securing references from a building identical to yours might be an ambitious endeavor, it is not very realistic. Our focus shifts to extracting invaluable insights that transcend these limitations.

Key questions to ask:

  1. What was your relationship with the candidate? Unearth the foundation of their association – whether it was merely transactional or evolved into a collaborative partnership. This insight can gauge their adaptability to different working dynamics.

  2. How long did you work with each other? Duration serves as a litmus test for consistency and reliability. Long-standing partnerships often reflect trustworthiness and adherence to commitments.

  3. On a scale of 1-10, how would you rate their work? A succinct yet powerful gauge of their performance. This numerical representation condenses the essence of their contributions, enabling swift comparisons.

  4. What were their main responsibilities? A detailed exploration of their responsibilities offers a comprehensive view of their expertise. This aids in aligning their past roles with your building's specific needs.

  5. Were they responsible and dependable? Reliability is the cornerstone of any successful partnership. Probe into their punctuality, responsiveness, and adherence to deadlines – qualities indispensable to the co-op and condo environment.

  6. Did they complete the tasks and assignments given to them? This question pierces through the veneer, emphasizing execution rather than intention. It reflects their commitment to delivering tangible results.

  7. Would you recommend them to a board in a similar situation? The litmus test of recommendation crystallizes the collective experience into a succinct verdict. It serves as a reliable predictor of compatibility with your project's scope and goals.

Embrace the Power of Informed Decisions: As a driving force behind vendor selection, your dedication to revolutionizing co-op and condo living reverberates through your reference checks. By unraveling these questions, you transcend the boundaries of identical buildings, capturing the essence of each candidate's capability.

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Tina LarssonComment