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Policies & Procedures

Effective Habit #5 “Seek First to Understand, Then to be Understood”

Effective Habit #5 “Seek First to Understand, Then to be Understood”

You Have Two Ears and One Mouth- Use Them in That Proportion

Understanding the limitations of the staff, managing agent and fellow board-members is important. Although the staff reports to the managing agent, the managing agent reports to their firm first and ultimately to the board. The board then reports to the residents. The managing agent has, in most cases, multiple buildings with multiple emergencies such as leaks, fires, floods; and of course loose cats.

Effective Habit #1 - Be Proactive or Plan Ahead

Effective Habit #1 - Be Proactive or Plan Ahead

In our Co-op & Condo Board adaptation of Stephen R. Covey’s “The 7 Habits of Highly Effective People,” the first 3 habits discuss changing your mindset from being too dependent upon others to being completely independent and self-reliant. Here’s Habit #1 addressing the importance of being proactive or plan ahead.